Professional express logistics
Europe-wide delivery within 24 hours.
Strategic fulfilment partners form the foundation of our innovative logistics and transport solutions. Using sophisticated processes and a strategically located central warehouse, we guarantee on-time order processing within 24 hours within the European Union. We use well-established courier services such as FedEx and DHL Express to deliver your order. We choose the most economical and environmentally-friendly transport option for your location
Express shipping rates
15€ free of charge
with orders over 5.000€
- Delivery time 24 hours
Real-time tracking
personalised delivery
optional Saturday delivery
incl. € 2.500 insurance cover
(higher insurance cover available on request)
40€ free of charge
with orders over 5.000€
- Delivery time 24 hours
Real-time tracking
optional Saturday delivery
personalised delivery
incl. € 2.500 insurance cover
(higher insurance cover available on request)
Standard shipping rates
10€
Delivery time 2 working days
- incl. € 500 insurance cover
25€
- Shipping time 3 — 5 working days
incl. € 500 insurance cover
We only deal with trade customers. You cannot return goods without prior agreement by us. Cancellation using the Distance Selling Act is excluded.
Please also note our general terms and conditions.
All orders are binding and must be accepted. Your order cannot be cancelled.
Please also note our general terms and conditions.
You can collect your order in person by prior appointment. Please contact our customer support team to make an appointment.
Your order will be shipped without delivery insurance at the risk of the recipient. If you would like delivery insurance, please contact our customer support team.
Please also note our general terms and conditions.
Please send complaints of any kind to us immediately and only in writing by email using our RMA document.
In the event of damage, visible hardware or software problems, we ask for photos of the item you wish to return in which the error or errors can be clearly recognized.
Please also note our general terms and conditions.
Packing and delivery costs for express shipping within Europe are: 40 €
For express shipments within Germany we charge: 15 €
The costs for standard shipping within Europe are: 25 €
We send DHL shipments within Germany for: 10 €
Orders of more than 5.000 € in value are delivered free of charge within Europe.
Delivery is carried out as express shipping
In our online shop, you can choose between express and standard shipping.
Express shipments within Europe are delivered within 24 hours on workdays. Delivery is carried out by our logistics partner: FedEx/TNT.
Orders using standard shipping are delivered by DHL within Europe within 3–7 working days.
Express shipments within Europe are dispatched via our logistics partners: FedEx, DHL Express and UPS.
Standard shipping within Europe is handled by DHL and GLS.
Prices shown in the online shop refer exclusively to the devices with no packaging or accessories.
High-quality accessories and individual packaging solutions for smartphones are available separately in our online shop.
Questions or suggestions? Give us a call!
Our team is available Monday to Friday from: 9 a.m. to 5 p.m. at:
+49 (0)89 — 3608 9230
+49 (0)176 — 4789 7605